Here you'll find answers to our most common questions.When will my order arrive?
We normally produce all orders from the previous week on Mondays and Tuesdays, so your order will be in the mail by the Thursday of the week after you ordered. For example, if you order on Sunday evening we'll catch it in that week's production queue. If you order on Monday evening, however, it will be added to the next weeks production schedule. According to our schedule your order could arrive as soon as one week from when you order it all the way up to two weeks (for domestic orders).
We always send a tracking number once we've shipped your order, so keep your eyes peeled for a fulfillment email from us!I ordered the wrong size of belt. Can I exchange it?
Yes! Send it back to:
2500 N 36th St
Boise, ID 83703
Please include a note with the following information: (1)Original FosterWeld.com or Etsy.com order number, (2)Description of what you are returning and reason for exchange, and (3)Size and color of item you would like in return. Without a note, we don't know what to send back to you!
Either include $5 for shipping in the box OR promote us on your social networks and send at least 3 links to firstname.lastname@example.org.Do you work with wholesalers and stockists?
You bring the green, we're on the scene. Check out more details for wholesalers and stockists here.Can you make me a chair/handcuffs/bowls/clothes rack/staircase railing?
We select our custom projects very carefully, but feel free to send us your inquiries at email@example.com with as many details as possible: metal type, size, a technical drawing, and any other information that we might need. Who knows - you might just help us come up with a new product!